Techatalyst SAP implementation service offers an effective, economical and swift deployment of SAP solution across SAP S/4 HANA, and Industry Solutions.
SAP S/4HANA is SAP’s newest business suite that enables your organization to streamline data models, optimize business transactions, accelerate strategic decision making, and simplify everything – whether you use it in the cloud or on premise.
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For those who would like to implement a new instance of SAP S/4 HANA by either migrating a legacy system or by running a net-new installation of SAP S/4 HANA
For those who want to convert their existing SAP ECC or an on-prem SAP S/4H to RISE with SAP S/4HANA, maintaining their business data and configuration
For those who would like to convert the existing configuration and migrate the existing data as a part of the transition to Rise with SAP S/4 HANA
Whether you are planning a new implementation or a system conversion to SAP S/4HANA project, Techatalyst will help you to align the project with SAP Best Practices and methodology, avoid common errors, gain insight into SAP tools and methods, and fast track configuration.
SAP Activate methodology allows you to get up and running quickly and to innovate continuously with SAP S/4HANA.
Our multi-skilled team helps you scope, plan and manage the SAP implementation within budget ensuring that the desired business benefits are realized. Our global outlook and experience enables us to accelerate solution deployment. Our various initiatives such as knowledge management, collaboration, quality process group, and tools and techniques work towards continuous improvement.
We also take up re-implementation to enhance returns from your SAP investments and improve system alignment with business needs.
All these services are available as on-site, off-site (remote) or combination of on-site/off-site services.
Our flexible service offering enables you to go for complete SAP implementation or combination of following services in order to augment your internal capabilities.
Run Your Technology Operations as a Service
Techatalyst provides a flexible and cost-effective suite of Application Management Service (AMS) that caters to our clients’ varying demands and business needs. Our target is to maximize your returns from SAP investments.
We provide you with flexible options such as on-site, remote or combination of both on-site and remote support services to manage your SAP suite of applications. Pool based remote support model allows cost-effective engagement options like number of tickets/year, number of days/year; covering both regular support or changes that are required in SAP to support business needs.
Techatalyst’s qualified support team has developed a robust onsite/remote service offering. This helps you effectively run your SAP application suite without any downtime. Our AMS engagement modeled on ITIL principles has 3 key stages:
We systematically transition services from client’s current set-up to our support team. At this stage we start by assessing client’s support needs in detail. These findings are used to craft a detailed plan for service transition, knowledge transfer, setting up support framework, service windows, cutover and to subsequent steady-state support. We facilitate these activities through our tools and templates that incorporate best practices to minimize risks and accelerate the transition.
At this stage we focus on activities related to ongoing support of client’s SAP system. The activities involve service planning, and monitoring and controlling to ensure service delivery as per agreed SLAs. Use of a standardized ‘Ticketing’ tool helps clients get an objective view into Service Delivery.
Service windows are calibrated based on client needs, be it 24×7, 2 shift x 5 days, 1 shift x 7 days supporting manufacturing locations, etc.
Prioritizing tickets based on agreed SLAs, adhering to response time commitments, clear escalation matrix helps us deliver maximum SAP through put to clients.
Regular reporting on status of tickets, monthly status reporting and quarterly service review/ planning meetings keeps both client & our teams on the same page.
Through the engagement we work with the client team to identify business challenges that require solutions to extract more value from SAP. The focus is always on continuous improvement to enhance value and maximize returns on client’s SAP investments.
Once the service delivery settles, we focus on activities related to achieving service improvement. Target areas for such activities are expected benefits related to cost, efficiency, system performance and stability, solution alignment to business need. You can expect systematic root cause analyses leading to elimination of recurring problems, application of preventative measures such as proactive monitoring, optimization of SLAs in response to increased proficiency of our team through long-term association. As a result of such activities we see continuous improvement as outputs from this stage.
We also include minor and major enhancements across all SAP functions.
Specific/ad-hoc requirements arising out of major enhancements, period/year end activities, archiving activities, system integration, consolidation, and role-based training.
We offer 24/7 helpdesk support that can provide the following service:
Dispatcher: Management of workflow related to problem receipt, validation, and assignment in strict adherence to agreed SLAs.
Level 0 support: Addressing basic level user queries, password resets etc.
Coordination: For major incident management, change management, reporting, out-of-office hours support and rotation
The helpdesk is facilitated through the following tools/infrastructure:
Capabilities in SAP Basis components on SAP S/4 HANA, ERP (ECC), CRM, EP, BI, SolMan, etc
Standard Support
SAP Business Technology Platform (SAP BTP) is SAP’s a platform as a service (PaaS) that offers a suite of services for building, extending, and running SAP in the cloud. It enables businesses to integrate data from various sources, build innovative applications, and derive actionable insights through analytics and AI.
SAP BTP offers tools for performing both simple and advanced analytics, as well as leveraging AI for building intelligent applications and solutions.
Custom Development and Integration: Key Features and Capabilities
Our technical teams are qualified to meet all your SAP customization and integration needs to take care of gaps between business requirements and standard SAP functionality. We translate your core business processes to SAP solution suite and plug gaps through customization. We integrate your existing non-SAP systems in to your SAP solution through either migration or interface.
We offer SAP Tailored Development and Customization Services in the following SAP Solutions:
These services cover the following technical areas
Integration with non-SAP systems: SAP Process Orchestration (PO)
At Techatalyst we have the expertise to address all your SAP integration needs. Any requirement arising from new business acquisitions, implementation scope restrictions or strategic decisions can be catered for. We seamlessly integrate your upstream/downstream SAP and non-SAP systems and set up framework for end-to-end visibility.
Process Orchestration provides a tool infrastructure to model and design business processes – from the overall process flow and the sequence of activities up to the interfaces and data types that are needed to integrate SAP systems and external systems.
We can achieve that through many modes.
