Techatalyst helps Consulting Cos and End-Clients to get their own high-quality Delivery Centers with a shorter time to market and over 40% cost savings.
As a Global SAP Services company exploring advantages of offshore model through a partner led model, you have 3 primary risks.
Techatalyst is very different from traditional offshore players.
Techatalyst-EDC model is unlike any offshore ODC/GDC/CoE models. The focus of Techatalyst-EDC is to give you the control of critical aspects of the EDC. Right from conceptualization, incorporation, infrastructure, teams, processes and everything else that’s critical to your business. You decide.
With your EDC we ‘replicate’ all the elements that are core to your organization. Right from your recruiting processes, organization structures, to HR strategies, to service / product delivery concepts.
And, we guarantee complete visibility unlike most ‘partner or outsourced’ operations.
Together, it’s an unbeatable combination working for your success.
Many end-clients with SAP as their principal Enterprise Application platform use India based large SIs/service providers for application support. On many occasions our clients have experienced a sledge-hammer approach to servicing from these large SIs.
Such end-clients face the brunt of poor servicing due to change in vendor’s management teams, repeated knowledge transitioning due to attrition & other changes, lower skilled resources deployed, no focus on adding value, etc.
Setting up a center of your own has too many challenges. Unfamiliarity of Indian business environment, culture, lack of confidence in service delivery nuances.
A solution to these problems is not changing the vendor, but by creating your own Captive GCC through Techatalyst. A Captive GCC that mirrors the rest of your organization globally, where you have complete control over quality of resources, deployment strategies, process framework, support coverage and so on.
With Techatalyst-Captive GCC, you get complete control over all aspects of the center without the headaches of managing one. Your costs are reduced dramatically & your users, very happy with ‘your’ center in India.
Techatalyst has a well-defined process that lays out the roadmap to set up a remote delivery SAP center. It begins with a 20 min call that explains key concepts of the EDC. This is followed by a couple of face to face meetings with client key executives to understand business goals & challenges. The process culminates in a half day workshop that defines how, when, & who of the EDC delivery.
